Managing payment methods
Payment method management allows workspace administrators to view, add, update, or delete payment details for your organization account. Maintaining active billing details ensures smooth processing for active subscriptions and seamless credit top-ups.
How to add or update a payment method
- Log into your account and click Account settings, select the Plan and billing tab.
- Click view and manage your billing details.
- Click Add payment method.
- Select your preferred payment option (Visa, Mastercard, American Express, UnionPay, or SEPA direct debit) and enter the billing details.
- Click the confirmation button to complete the setup and fulfill any required 2FA verification.
How to view and download invoices
Simple as that, all past receipts and statement records are stored in one central location:
- Log into your account and click Account settings.
- Select the Plan and billing tab.
- Locate the Billing and invoice details section.
- Click on the invoice you wish to review to download it directly as a PDF file.
How to remove an unused payment method
- Log into your account and click Account settings.
- Select the Plan and billing tab.
- Locate the outdated payment method and click the bin icon next to it.
- Confirm the action to remove the payment method from your account.
💡Pro Tip
Newly added payment methods automatically become your default payment method. Always add your new card or bank account before deleting an old one to ensure continuous billing coverage.