Creating a primary point of contact
An Account Administrator is the primary contact person designated within your workspace for all account and subscription matters. Assigning an Account Administrator ensures that crucial administrative notices and operational updates reach the correct team member directly.
Strategic value
Designating a dedicated contact streamlines communication with alpha.one and ensures critical billing or service notices are never missed. This keeps your workspace running smoothly without administrative delays.
How to set an account administrator
Here is the flow to update your organization's Account Administrator:
- Log into your account and click Account settings.
- Select the Account details tab.
- Scroll down to the Account Administrator section.
- Enter the email address of the team member you wish to designate as the administrator.
- Click Save changes to confirm your update.
💡Pro Tip
You can designate any team member as the Account Administrator, regardless of their role in the workspace. Always double check that the entered email address is active and regularly monitored so important notices are received.