How to change your password

Changing your password regularly is a simple way to keep your account secure. In junbi, you can easily update your credentials from your personal settings menu. If you are locked out, you can also reset a forgotten password directly from the login screen.

How to change your password inside the platform

Follow these specific steps to update your credentials if you are already logged in.

1. Click on the menu icon (3 dots) located in the top right corner of the junbi interface.

2. Select the Personal settings menu item.

   

3. Click on the Manage password option.
4. Enter your current password in the required field.
5. Enter your new password and confirm the changes.

How to reset your password if you forgot it

If you cannot remember your current password, you can trigger a secure recovery link using one of the two methods below.

While logged in

1. Navigate to the Manage password screen using the steps outlined in the section above.
2. Click the Click here to reset your password link located below the change password form.
3. Open your email inbox and look for the recovery message. Click the secure link inside the email to establish your new password.

From the login screen (if locked out)

1. Navigate to the main junbi login screen.
2. Click the Forgot password? link located near the sign-in fields.
3. Enter the email address associated with your junbi account.
4. Open your email inbox and click the secure link inside the recovery email to set up your new credentials.

💡 Pro Tip

Check your spam folder: If you request a password reset and do not see the email within a few minutes, be sure to check your spam or junk folder. The reset link is time-sensitive to ensure your security.